km507 Frequently Asked Questions

You must be at least 21 years of age to register and use km507. This is a strict policy enforced through KYC identity verification for all Indonesian players. Accounts found to belong to individuals under 21 are closed immediately, all funds are held pending investigation, and any winnings accrued during the period of underage use are voided. Please do not attempt to register if you are under 21.

km507 requires the following for KYC: a clear photograph of your KTP (Indonesian National Identity Card) showing all four corners, a selfie holding the KTP next to your face, and proof of address (a bank statement or utility bill issued within the last three months). For some withdrawal methods you may also need to verify your bank account by submitting a screenshot showing your name and account number. KYC is typically reviewed within 1 to 24 hours.

No. km507 strictly enforces a one-account-per-person policy. Registering duplicate accounts is a violation of our Terms and Conditions. If duplicate accounts are detected, km507 will close all but one account and may void any winnings generated across the duplicate accounts pending investigation. If you have accidentally created two accounts, contact support immediately to have the duplicate closed before any action is taken against your primary account.

On the km507 login screen, click "Forgot Password" and enter your registered email address. You will receive a password reset link within a few minutes. Click the link, enter your new password, and confirm it. If you no longer have access to your registered email address, contact our 24/7 support team via live chat and a support agent will guide you through an identity-verified account recovery process.

km507 accepts deposits from all major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, OCBC NISP, BSI (Bank Syariah Indonesia), and Bank Danamon. E-wallet deposits are supported via OVO, DANA, GoPay, ShopeePay, and LinkAja. All payment methods must be registered in your own name — third-party deposits are not permitted. The minimum deposit amount is Rp 50.000.

The minimum withdrawal amount on km507 is Rp 100.000. Withdrawals to Mandiri bank accounts are typically processed within 5 to 60 minutes once your KYC is complete and your request has passed our standard security review. During high-volume periods, processing may take up to 4 hours. km507 does not charge withdrawal fees on standard transactions; however, your bank may apply its own transfer fees.

km507 does not charge platform-side fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own interbank transfer or service fees, which are outside km507's control. We recommend checking your bank's current fee schedule for transfers. All transactions on km507 are conducted in Indonesian Rupiah (IDR), so no currency conversion charges apply for Indonesian players.

Yes, km507 supports deposits via GoPay and ShopeePay. Navigate to the Cashier section, select your preferred e-wallet, enter the deposit amount, and follow the on-screen payment instructions. The e-wallet account must be registered in your own name — using a family member's or friend's e-wallet is not permitted. E-wallet deposits are typically credited within 2 to 5 minutes.

km507 provides access to live sabung ayam (traditional Indonesian cockfighting) betting markets, including Meron and Wala wagering on S128 and other licensed live feeds. Meron refers to the favored rooster and Wala the underdog in each bout. Sabung ayam markets are available 24/7 and can be accessed via the live games section of the km507 platform on both desktop and mobile browsers.

km507 offers a full sportsbook covering BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, UEFA Champions League, FIFA World Cup, and Timnas Indonesia fixtures. Bandar bola (bookmaker-style football betting) markets include 1X2, Asian Handicap (voor bola — a points-start system used widely in Indonesia), over/under totals, and mix parlay (multi-leg accumulator) bets. Mix parlay allows you to combine 3 or more selections across different matches for a multiplied payout.

Yes, km507 covers all Timnas Indonesia (the national football team, also known as Garuda) matches including World Cup qualifiers, Piala AFF (AFF Cup), Asian Cup, and friendly internationals. Markets typically include full-time result, Asian Handicap, total goals, both teams to score, and first goalscorer. Odds for Garuda matches are published as soon as lineups and match schedules are confirmed by the relevant football federations.

Slot gacor (high-payout-rate slot games popular among Indonesian players) is a term used to describe slot titles that are currently running at a higher-than-average RTP cycle. km507 offers hundreds of slot titles from providers including Pragmatic Play, Pocket Games Soft (PG Soft), Spribe, NetEnt, and Microgaming. While no slot outcome is predetermined, km507 regularly features high-RTP titles in our promotions section so players can find well-performing games easily.

Yes. km507's live casino games are powered by regulated providers including Evolution Gaming and Pragmatic Play Live. All live dealer games use real-time video streaming from certified studios with professional dealers. Game outcomes are independently audited and verifiably fair. Your personal data and financial transactions are protected by TLS 1.3 encryption and AES-256 storage-level encryption. km507 holds an international gaming license and operates under internationally recognized fair-play standards.

Yes. km507 is fully optimized for mobile play and works on all modern Android and iOS devices via your mobile browser — no app download is required. The platform's responsive design adapts automatically to your screen size. All features available on desktop, including live betting, live casino, slots, togel, deposits, and withdrawals, are fully accessible on mobile. For the best experience, use the latest version of Chrome or Safari.

A wagering requirement (also called a rollover) is the number of times you must bet your bonus funds before they become eligible for withdrawal. For example, a Rp 100.000 bonus with a 10x wagering requirement means you need to place a total of Rp 1.000.000 in qualifying bets before the bonus converts to withdrawable cash. Wagering requirements on km507 vary by promotion and are always stated clearly before you opt in.

Yes, km507 runs regular cashback and rebate promotions for active players across sports betting, live casino, and slots. Cashback percentages and eligible game categories vary by promotion period. Cashback funds are typically credited to your account within 24 hours of the qualifying period ending. Check the Promotions section of the platform for the latest cashback offers. Cashback bonuses may carry their own wagering requirements distinct from the welcome bonus terms.

Reload bonuses on km507 are available on selected deposits after your initial welcome bonus has been used. To claim a reload bonus, navigate to the Promotions page, select the active reload offer, review the terms, and opt in before making your deposit. The bonus will be credited to your account once your deposit is confirmed. Reload bonuses are subject to minimum deposit amounts and wagering requirements as stated in the offer terms.

Log in to your km507 account, go to Account Settings, and select the Responsible Gaming tab. From there you can set a daily, weekly, or monthly deposit limit in Indonesian Rupiah. Limit reductions apply immediately. Limit increases require a 7-day cooling-off period by policy to ensure players do not impulsively override a protection they put in place for themselves. You can also contact our 24/7 support team to set or adjust limits on your behalf.

If you feel that gambling is negatively affecting your life, km507 strongly encourages you to use our self-exclusion feature. Go to Account Settings, select Responsible Gaming, then Self-Exclusion, and choose a duration: 1 week, 1 month, 3 months, 6 months, or permanent. Self-exclusion activates within 24 hours of your request and cannot be reversed mid-period. During exclusion, all promotional communications are suspended. You can also contact our support team directly to request immediate exclusion.

If you believe a person under 21 years of age has registered or is using a km507 account, please contact our support team immediately via live chat or email at [email protected]. km507 takes underage gambling extremely seriously. Upon receiving a credible report, we will suspend the account in question pending identity verification. Parents or guardians concerned about underage gambling should also consider using parental control software on shared devices.